Help Section

1.

What is Three Kings Store all about?

Three Kings Store is an online Christian & Inspirational gift store, importing gifts and crafts from countries like USA, Israel, Africa, Europe and China. We also retail local gifts of export quality. We believe in providing the finest quality products. Our aim is to sell unique and meaningful gifts that would be praise-worthy and can be used as a testimonial tool to share your faith.

2.

Why a need for Three Kings Store ?

Visiting various countries and experiencing the quality level of Christian gifts abroad has always urged us to bring the same quality gifts to India and give an opportunity to our people to buy and appreciate Christian crafts of high standards. With regular home décor stores now importing gifts from all over the world, Indian customers now enjoy owning world class products at a higher price tag. So, after two years of waiting and praying Three Kings Store came into being. Our store is a completely Christ-oriented gift store that has items bringing praise and glory to our Lord and Saviour Jesus Christ.

3.

What does Three Kings Store mean?

As recorded in the New Testament, when Jesus Christ was born in Bethlehem the angel of the Lord spoke to three kings from the land of Jerusalem and convinced them to visit and pay their respects to the new born baby Jesus. The kings brought to Jesus unique and costly gifts that were only ‘fit for a King’. So, what would be more ideal to name a Christian gift store than Three Kings Store?

4.

Is Three Kings Store a registered store?

Yes, Three Kings Store is registered under Cross 2 Cross as a registered dealer under the Tamil Nadu Value Added Tax Act, 2006, TIN no.: 33120887818.

5.

Do you have a physical retail store as well?

Yes, we have started our first retail store on 2nd December, 2009, at Spencer Plaza in Chennai. There are many more products avaiable at the store that are not featured on this website.
Please drop by at:
Three Kings Store,
#G24, Ground Floor, Phase I,
Spencer Plaza, Anna Salai,
Chennai - 600002.

Store Phone : 04428492434

Working Hours :
Mon - Fri 10:00am to 8:00pm
Saturday 10:00am to 09:00pm
Sunday Holiday

6.

What are my modes of payment?

Any MasterCard, Visa, American Express, Diners Club and Citibank E-Cards Credit Cards issued anywhere in the world. ABN AMRO Bank, Axis Bank, Bank of India, Canara Bank, Citibank, ICICI Bank, IDBI Bank, Centurion Bank, Corporation Bank, Punjab National Bank, Oriental Bank of Commerce, Jammu & Kashmir Bank, Karur Vysya Bank Limited, Kotak Mahindra Bank, The Federal Bank, Bank of Rajasthan, IndusInd Bank, HDFC Bank, State Bank Of India, State Bank Of Travancore, Union Bank Of India, Vijaya Bank and Yes Bank net banking clients can now also pay you online.

7.

How secure is your site?

All payments that happen on Three Kings Store website are secure. For all online payments we employ upto 256 bit secure socket layer (SSL) encryption. We do not capture any credit or debit card details on our site. We use CCAvenue (http://www.ccavenue.com/content/faq_ccav.jsp) as our payment gateway. The credit card or debit card information is not stored in any retrieval system or storage system of Three Kings Store.

An SSL Certificate is like a digital "passport" that confirms the holder's credentials for conducting business on the Internet. When Web users send information such as their names, addresses and credit card numbers to a Web site secured by an SSL Certificate, the user's browser validates the recipient's digital certificate before establishing an encrypted connection. This protects information from outside viewing both as it flows to and from the certificate holder's Web site.

Verified by Visa (VbV) is an online service designed to make Internet transactions safer by authenticating a cardholder's identity at the time of purchase. Verified by Visa software installed at a merchant website activates the cardholder interface during the authentication process.

MasterCard Secure Code is a simple and secure way to pay at thousands of online stores. A private code known only to you and your bank, your Secure Code enhances your existing MasterCard account by protecting you against unauthorized use of your card when shopping online at participating online retailers.

The aim & objective of Verified by Visa & MasterCard Secure Code is to create a level of consumer trust and confidence in online shopping similar to that in the physical shopping environment. It is designed to improve both cardholder and merchant confidence in Internet purchases as well as reduce disputes and fraudulent activity related to the use of Visa & MasterCard payment cards.

To know more visit the following URL's

http://www.visa-asia.com/ap/sa/merchants/productstech/vbv_intro.shtml

http://www.mastercard.com/us/personal/en/cardholderservices/securecode/index.html

8.

Can I pay by cash?

At this time we do not accept Cash, Cheques or DD’s. It may be a possibility in the future, we will keep you posted.

9.

I have a feed back, idea, criticism, words of praise etc. how do I share it?

We would love to hear from you, please mail us anything that you want us to know on our ‘Testimonials’ page or you can mail us directly to: support@threekingsstore.com. We will respond immediately.

Please mark the option ‘Publish Comment’ if you would like us to publish your comment for all to see.

10.

How long does my order take to deliver?

We will deliver it to you in 5 – 6 working days. Our work hours are from 10:00 am to 6:00 pm, Monday thru Friday. Orders placed during the weekend will be processed only on Monday and orders placed on National holidays or State bandhs (strikes) will be processed on the next working day.